Shipping & Returns
Straightforward shipping and return terms for new, like-new and used Jeep parts.
Shipping rates
| Order Value | Shipping Rate |
|---|---|
| $0 – $99.99 | $14.99 Flat Rate |
| $100 – $299.99 | $24.99 Flat Rate |
| $300 – $999.99 | $49.99 Flat Rate |
| $1,000+ | Free Standard Shipping |
Oversized & freight items
| Item Type | Starting Rate |
|---|---|
| Hardtops | $325 |
| Doors | $175 per pair |
| Axles | $300 |
| Bumpers | $125 |
| Hoods | $250 |
| Wheels & Tires | $150 per set |
| Engines & Transmissions | Freight quote required |
| Frames & Body Tubs | Freight quote required |
Freight and large items are scheduled separately with tracking provided once booked. Quotes are provided before checkout.
Shipping methods & timing
- In-stock parts usually ship within 1–2 business days.
- Ground transit typically takes 3–7 business days depending on destination.
- Freight and large items are scheduled separately with tracking provided once booked.
30-day return window
You have 30 days from the date of delivery to request a return or replacement. To start a return, contact us with your order number, the part SKU and the reason for the return using the return request form below. We will review the request and send return instructions within one business day.
Return shipping costs
- We cover return shipping for incorrect, damaged or defective items.
- Customer pays return shipping for change-of-mind or incorrectly ordered parts.
Restocking fees
Approved returns in original condition are not subject to a restocking fee. A 15% restocking fee may apply to special-order or non-stock items, and will be disclosed before the return is authorized.
Item condition & non-returnable items
Returned items must be unused, uninstalled, and returned in the same condition received with all original packaging and accessories. The following categories are final sale unless the item is defective or shipped in error:
- Electrical components
- Custom / special-order parts
- Fluids
- Vehicles
- Clearance items
Replacements & exchanges
If we sent the wrong part or it arrived damaged or defective, we will ship a replacement at no extra cost once the original item is received or photographic proof is provided. If a direct replacement is unavailable, we will offer store credit or a full refund.
Start a return request
Submit within 30 days of delivery. We review every request and send return instructions within one business day.
Need help with a shipment or return?
Reach out with your order number and we will get it sorted.
Contact us